Secure Live Chat
Secure Message Center
To send us a message with account-specific questions, click the button below to log in to your account. Please expect to receive a response within 3 business days.Send a Message
To schedule a phone or in-person appointment with a representative, click the button below and follow the prompts to choose your date and time.Schedule Now
BCU Wealth Advisors
Apply for Credit Card
Credit Card Activation
Debit Card Activation or PIN Change
Video Chat with Us
Chat Hours: Monday-Friday 9 a.m. – 5 p.m. CST
This requires the BCU Video Chat app
Chat Hours: Monday-Friday 9 a.m. – 7 p.m. CST
800-388-7000 (24/7) U.S.
847-932-8166 Outside the U.S.
Report Phish and Email Scams
P.O. Box 8133
Vernon Hills, IL, 60061
If you are a member of the media and would like information about BCU or would like to be added to our media list, please direct your inquiry to our media contact.