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Credit Coach™

One-on-one, confidential credit help

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Credit Help from the Credit Experts!
  1. Overview
  2. FAQs


We understand that your credit report and score are vital components of your overall financial wellness. That’s why the Credit Union is giving you an opportunity to gain a better understanding of your credit report with Credit Coach.

A free 30-minute Credit Coach session offers a one-on-one consultation with a credit expert at BALANCESM Financial Fitness Program, and getting started is as easy as 1-2-3:

  1. Call our partner, BALANCE at 888-456-2227 between 9am and 5pm CT.
  2. Let the BALANCE representative know that the Credit Union referred you for Credit Coach.
  3. Review your credit report with an expert and get all of your credit-related questions answered by a pro!

Want to learn more? See the Credit Coach FAQs.