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Reporting Fraud

Reporting Fraud

If you suspect that you’re the victim of fraud, you should report it immediately using the following guidelines.

Lost or stolen ATM / Debit /Credit Card
Call PSCU at 800-449-7728 24 hours a day, 7 days a week to report your lost or stolen card.

Report suspicious activity on your checking / savings accounts and or loans:
Call Member Relations at 800-388-7000 or contact your nearest branch.

Report suspicious email or online fraud
To report a suspicious email or online fraud that uses BCU’s name, forward it to us immediately at abuse@bcu.org. (Please note that this email address should not be used if you are a victim of online fraud, for disputes of credit card purchases, or to seek resolution of online fraud. Do not include personal information such as member ID, account information, etc.)

If you have general questions about the Credit Union or your accounts, please contact Member Relations at 800-388-7000.

Alert a credit bureau with your concerns
If you suspect you might be a victim of identity theft, contact the three major credit bureaus listed below to place a fraud alert on your credit file. You also can order a credit report to identify any unauthorized activity.

              Equifax
 800-525-6285
              Experian  888-397-3742
              Trans Union  800-600-7289