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Why does my debit card look and feel like a rewards card with a smooth surface? How can I request an embossed card?

April 21, 2016

The smooth surface format allows us to provide instant issue debit cards within minutes at our various Service Center locations.

Embossed and smooth surface cards perform the same functionality, but use of the smooth surface format allows us to provide instant issue debit cards within minutes at our various Service Center locations. This gives members immediate access to cash and purchases without waiting for the card to arrive in the mail.

If you’d like to receive an embossed card instead, please give us a call at 800-388-7000.