With the Credit Union's anytime/anywhere mobile banking tools, you can stay on top of your finances no matter where life takes you!
Send money instantly to anyone at anytime, anywhere.Learn More
Pay for purchases when and how you choose.Learn More
Easily pay your bills from your computer or mobile device.Learn More
Securely make your check deposits in a snap.Learn More
Access your money on your schedule. Pay back a friend with Pay Anyone, or deposit a check in a snap with Deposit Anywhere.
Available on the App Store℠ Get it on Google Play™
Frequently Asked Questions
Which features are available through the Mobile Banking app?You can view the same accounts (i.e. checking, mortgage loans etc.) as you do within Online Banking. Some of the available features include Bill Pay, Deposit Anywhere, Pay Anyone and Quick Login.
Do I have to be enrolled in Online Banking to use the Mobile Banking app?Yes. Before using Mobile Banking, you first need to enroll in Online Banking. To get started, visit the homepage and click Set up access in the Login box. You will create a Login ID and password as part of the enrollment process, which you can then use to log in to Mobile Banking.
How do I download the app?The BCU Mobile Banking app is available on the App Store℠ or Google Play™.
Which smartphones or devices are compatible with the BCU Mobile app?You can download the app using an iPhone®, iPad®, Android® phone or tablet. For iPhone and iPad, the app supports iOS 8 or higher. For Android, 5.0 and higher.
How many incorrect login attempts will lock my Mobile Banking app and how do I unlock my account?We'll lock your BCU Mobile app access after your fifth invalid login attempt. To reset your password, go to the homepage and click Forgot Password, and follow the prompts to reset your password.
What if I forgot my password and/or username?To retrieve your Login ID or reset your password, visit the homepage from your mobile device, laptop, or desktop computer. Click on either Forgot Login ID or Forgot Password in the Login box, and follow the prompts.
What should I do if my mobile device is lost or stolen?First, follow all the steps recommended by your service provider for a lost or stolen device.
To protect your accounts:
- If you're using the "Remember Me" setting in the Mobile app, please visit the homepage, log in to Online Banking, and change your Login ID.
- If you're not using “Remember Me”, there’s no need to change your Login ID.
- As always, you'll want to carefully monitor your accounts for suspicious activity. If you notice anything that concerns you, or you’d like to unregister your old device, contact us right away.