Privacy Policy

How we keep you safe.

What does BCU do with your personal information?

• Privacy Notice
• Privacy Policy
• Cookies and Pixels Policy
• California Privacy Policy

To receive a Request to Know and Request to Delete Verifiable Access Form, please complete this form.

For more information, please check our Privacy Policy FAQs. 

Text Banking / Account Alerts

Text Banking and Account Alerts top priority is the privacy of our users. The following is provided to address any concerns you may have.

• Text Banking and Account Alerts will never, under any circumstances, sell or distribute your cell phone number to third parties or Text Banking and Account Alerts clients for whom you have not approved.
• Text Banking and Account Alerts will never directly market to you any services for which you have not opted in, either by cell phone, text message or email.
• Text Banking and Account Alerts will never distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information.

If you have any questions, please call 1-800-388-7000

3rd Party Web Site Links

BCU websites may contain hyperlinks to other sites created and maintained by other organizations. When you click those links, you will be leaving the BCU Web site and viewing alternate Web sites not operated by the credit union. BCU does not regularly review materials posted on these linked sites and is not responsible for the content on them. BCU does not represent either the third party or the member if the two enter into a transaction. Privacy and security policies may differ from those practiced by BCU. Any decision of Web site visitors to view any of the linked Web sites is at their own risk.