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Putting You First

With BCU, you’re more than a member, you’re an Owner—someone whose opinion impacts everything we do. Taking your feedback to heart, we’re consistently making improvements inside and out. We strive to provide the perfect solutions for your financial needs and make sure it’s easy to do business with us, too.

Want to see what changes we’re making? Take a look below and check back often to see the latest enhancements.

Here Today For Your Tomorrow

You Spoke. We Listened.

“Make it clearer where my credit card can be managed.” – Paula D.

With the new Card Management Widget you can now block and unblock your BCU credit cards, report your card as lost or stolen, perform balance transfers and much more! Register your Credit Card within the Card Management widget in Digital Banking to access these features. Watch video to learn how.

“Allow electronic payments to the car dealership so I don’t have to deliver a check.” – Rachel N.

You now have the ability to get funds faster when purchasing a vehicle. BCU can send funds electronically to you or directly to the dealership on your behalf.

“Increase the initial deposit amount for new members.” – Amy M.

With your feedback in mind, we’ve increased the ACH deposit amount for new accounts from $1,000 to up to $10,000.

“Some policies like constant check holds are aggravating and affect my life.” – Michael L.

Whether using an ATM, visiting a Branch or making an electronic deposit, we’ve greatly reduced the time and frequency of check deposit holds by over 70%, so you can access your money right away.