The Deposit Anywhere app is difficult to use. How can I make sure that I get a clear image?November 21, 2014
For best results when using Deposit Anywhere, please ensure the photo of your check is clear and void of shadows or any other items that could cause issues in accepting the image. Additional tips include:
- Taking the photo in a well-lit area
- Placing the check on a black or dark colored surface
- Holding the camera as steady as possible
- Including a picture of the entire check (if we can’t see the numbers or the entire check, we can’t deposit it for you)
Additionally, we have just released an upgrade to our system, and have several improvements planned in 2015 that should make submitting checks even easier.
- Scott S.