Real Feedback. Real Improvements.

Your Feedback In Action

We heard your feedback and put it to work. Here are some of the improvements we’ve made recently.

Pin Updates

Pin Updates

You can now set or change your debit card PIN in Digital Banking.

New Branches

New Branches

You can now visit us in Lake Zurich, IL and Kenosha, WI!

Employee Education

Employee Education

Our team is ready to support your goals with deeper financial coaching expertise.
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NSF Fee Removal

Keep more money in your pocket when life happens.
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Switch Direct Deposit Tool

A faster, easier way to move your money in just minutes.
BCU Blog

Blog

Your new go-to resource for financial confidence, empowering smart money moves.

The BCU Experience

Every member has a unique financial story. By sharing these moments, we celebrate the progress, resilience, and dreams of our members while showing how personalized support can make all the difference.

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"The service exceeded my expectations. I'm so glad I made the switch from my bank after 17 years. Thank you!"

— Arnetha H.
Member Since 2024

"I trust BCU. Our banking experience is simple and quick, and if I should encounter any aspect I'm not certain about BCU always has people to help navigate."

— Debbie B.
Member Since1992

"The people who answer the phone are polite and extremely helpful. They truly listen and don't talk over you."

— Genevieve H.
Member Since 2021

"I have been a member for over 25 years and have stayed that long because of the trust and support I have in BCU."

— Michael A.
Member Since1983

"The rep. was very patient, making sure I fully understood all of my options. She also helped set a game plan for my finances moving forward."

— Tamara S.
Member Since 2023

We truly value your membership and would love to hear your ideas or experiences! Please share your feedback with us here—we can't wait to learn from you!

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